Here you can find a collection of the most frequently asked questions about licensing and payment.
Why should I pay for Vovsoft products?
We have to charge to cover our development and hosting expenses. We won't ever sell your data and we won't ever use your computer's processing power for cryptomining. As a result, we need to charge. Your support enables us to improve our software and continue developing quality products in the future.
How many licenses should I buy?
If you are a single-user, you only need to buy 1 license key. If you are a business with multiple users and computers, you will need to buy more. Using a license key on multiple computers at the same time can cause the license key to be revoked.
From the EULA (End-User License Agreement):
"One licensed copy of the product may either be used by a single person who uses the software personally on one or more computers, or installed on a single workstation used non-simultaneously by multiple people, but not both."
I've completed my payment. Where is my license key?
We send out your license key via email immediately after the purchase. If you do not see it in your Inbox, check your Spam/Junk folder. If your email address ends with @charter.net, please contact us and provide another email address. More Info: Delivery Problem to Charter.net Emails
Hi, I keep receiving the error message "status" SLOW DOWN when running the appraisal tool... Is there anything that can be done about this? I have already tried to slow down the Mille Seconds within settings but it still persists no matter how large I make the delay value.