As our software products are all available as evaluation versions prior to purchase, and because activation codes (license keys) are provided immediately upon order confirmation, our general policy is not to allow refunds. We may, however, issue refunds at our discretion on request from a customer. We generally issue refunds if it is evident that an order was made by accident, though the decision remains at our discretion. The primary spirit and intention behind our refund policy is to prevent any unethical behavior or exploitation, both on our part and on the part of our customers. We want to act in good faith and ensure that both parties are treated fairly. These goals will guide our decision-making. Please also note that if you order through PayPro Global, FastSpring, Digital River, or AppSumo, final discretion for refunds lies with them. Last Updated: February 24, 2025